FAQ

Unfortunately, we are unable to cancel orders. We’re also unable to amend your delivery option once your order has been placed.

If you do change your mind about your order, we do offer several free and easy ways to return your order to us. To find out more, please visit our refund policy information.

The orders will be shipped no later than 2 business day after receiving the payment, except if a product is out of stock; in this case you will be immediately contacted by our staff in order for us to know if you want to keep the order.

We hope that you have found the answers you were looking for, but if you haven’t and you need a bit more information, please contact info@the-good-skin.com.